Snom M500

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Snom M500 – full DECT mobility

The Snom M500 dual cell system is the core of the new M500 series from Snom.

The Snom M500 is designed for all offices or businesses of medium size and scalability.
Two base stations (with a planned update also more) can be combined to one DECT cell, in which up to 16 phones can be registered and just as many parallel calls can be made.
The system supports both the robust and haptically ergonomic Snom M55 handset and the new Snom M58 DECT desk phone for mobile office workplaces.

A special highlight of the new dual-cell system is certainly the unique telephone system function “Shared Call Emulation” (SCE), through which calls from several trunk lines can be monitored system-wide by means of six LED function keys, answered, held and picked up with any connected telephone – a function that ensures an additional degree of flexibility in various application scenarios. Security is also the focus of this Snom product. The Snom M500 is equipped with the latest encryption standards (TLS & SRTP). Automatic configuration as well as zero-touch provisioning and authentication are carried out using Mutual TLS (MTLS).

Specifications

Product information
  • DECT dual-cell base station
  • Placement: indoor, desktop, wall mounting
Dimensions
  • Dimensions (H × W × D, approx.)
  • 175 mm × 123 mm × 38 mm without footstand
    189 mm × 123 mm × 70 mm with footstand
    Weight (approx.)
  • 307 g
Indicators and keys
  • 3 LED indicators
  • DECT status indication: 1 dual-colour LED
    VoIP status indication: 1 dual-colour LED
    Power status indication: 1green LED
    2 dedicated function keys
  • Reset
  • DECT pairing|DECT locator
Audio codecs and features
  • Audio codecs: G.711 (A-law, μ-law), G.722, G.726, G.729ab, Opus, iLBC
Interfaces and connections
  • Power options
  • Power over Ethernet (PoE): IEEE 802.3af, class 2
    Wired interfaces
  • Network connectivity: 2 × RJ45-8P8C sockets1 → Ethernet 10/100 Mbit/s:
    Wireless interfaces
  • DECT2
DECT technology and features
  • Standard: DECT2
  • Authentication/encryption of base and handset
    Seamless handover
  • Wideband audio
    Frequency band
  • Europe: 1,880 – 1,900 MHz
    USA: 1,920 – 1,930 MHz
    Output power
  • Europe: < 250 mW
    USA: < 100 mW
    Coverage
  • Up to 50 m indoor range
  • Up to 300 m outdoor range
    Single-cell installation
  • Handsets: up to 10
    Narrowband calls: up to 8
  • Wideband calls: up to 4
  • Dual-cell installation
  • Handsets: up to 16
    Narrowband calls: up to 16
  • Wideband calls: up to 8
  • Software upgrade over the air (SUOTA)
User interfaces and setup
  • Configuration and setup via menu-driven web user interface (WUI)
    Languages: English, French, Spanish, Italian, German, Dutch, Greek, Russian
    Automatic configuration via provisioning
    Loading of settings and firmware via HTTP, HTTPS, TFTP
  • Zero-Touch provisioning and authentication with Mutual TLS through individual certificate issued by Snom CA
  • Localization
  • Time zone, dial tone
Networking technologies and protocols
  • Network technologies
  • VLAN (IEEE 802.1q)
    Secure VoIP protocols
  • SIPS (SIP over TLS), SRTP
    Network protocols
  • DHCP, NTP, LDAP, LLDP-MED, HTTP
    Secure network protocols
  • TLS V1.2, HTTPS
Directory support and call features
  • Up to 48 SIP identities / accounts
    Directory support
  • LDAP (server-based directory)
    Central directory on the base station with up to 500 shared entries
  • XML phonebook support EU / Americas
    Related features
  • Shared Call Emulation3
  • Paging zones
  • Intercom groups
Environmental conditions
  • Operating ambient temperature
  • 0 °C – +40 °C
Package contents
  • Hardware
  • DECT base station M500
  • Documentation
  • Quick Installation Guide
Snom accessories and compatible devices
  • DECT handset
  • M55
    EU: PN 00004629
    UK: PN 00004630
    Americas: PN 00004526
  • M56
    EU: PN 00004656
    UK: PN 00004653
    Americas: PN 00004654
    DECT desk phone: M58
    EU: PN 00004631
    UK: PN 00004632
    Americas: PN 00004528

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Snom M500

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